The owner
“Was anyone actually there at 2 a.m.?”
Every checkpoint is scanned on site and checked by the server: time, place and tag. Missed and late rounds are flagged, not hidden.
Why firms switch
Contracts are lost on what you can’t prove.
Your client pays for coverage they never see. When something goes wrong, the only evidence is a notebook page and a group chat.
The dispatcher
“Who can cover a 6 p.m. call-off with a valid licence?”
GuardDesk lists only the guards who are licensed, rested and under their hours, ranks them, and sends the shift offer to their phones.
The supervisor
“What’s going wrong right now, across all my sites?”
One exception list: late clock-ins, missed tours, unanswered welfare checks, SOS alerts. Routed to the right supervisor, by site.
How it works
One shift, from schedule to client report.
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01Schedule
Build the week, copy it forward, fill call-offs. Expired guard licences and rest-rule breaches are blocked before they reach a post.
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02Clock in
Guards clock in from their own phone, inside the site’s geofence. Late and missed clock-ins raise an alert within minutes.
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03Patrol
NFC, QR or GPS checkpoints, verified on the server. Works with no signal in parking levels and stairwells, and syncs when it can.
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04Report
Incidents with photos sealed at capture, reviewed by a supervisor before anything reaches the client.
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05Deliver
Your client gets a morning report. Your bookkeeper gets locked timesheets and a payroll-ready export.
Who it’s for
Everyone on the shift, in one system.
Owner
Proof of service for every contract, an audit trail a lawyer will accept, and no overtime surprises.
Dispatcher
Recurring schedules, swap and leave requests, and one-click offers to every eligible guard.
Supervisor
Live exceptions, incident review, versioned post orders and a handover board that carries forward.
Guard
Tonight’s post and orders, patrols that work offline, their own hours, and an SOS button.
Client
A readable morning report, and a portal that shows only approved, published records.
Bookkeeper
Locked timesheets with overtime already flagged, and a CSV export for payroll.
The guard app
Works in the basement.
Most of a patrol happens where there is no signal. Every scan, photo and incident is stored encrypted on the phone and sent the moment a connection returns: once, in order, never duplicated.
- iPhone and Android, on the guard’s own phone
- Tap an NFC tag, scan a QR code, or confirm by GPS
- Hourly welfare checks and an SOS button for guards working alone
- English, French and Spanish, chosen on the phone
- Post orders acknowledged before the shift starts
The office view
Stop arguing about whether the tour happened.
Supervisors and dispatchers work from one live board: every site, every guard on post, every exception, and the proof behind each one.
OverviewLive operationsExceptionsSchedulePatrol toursTime review
app.guarddesk.io/overview
OverviewEvery site, every guard on post, and what needs you — in one screen.TUE 13 OCT · 12:47:12 · 4 SITES · 17 ON POST
Where it fits
Between the clipboard and the enterprise contract.
| Paper and group chats | Basic tour apps | Enterprise platforms | GuardDesk | |
|---|---|---|---|---|
| Verified checkpoints | No | Yes | Yes | Yes, checked on the server |
| Scheduling with licence and rest rules | No | Rarely | Yes | Yes |
| Daily client report | Typed by hand | Basic | Yes | Yes, every morning |
| Works without signal | Paper does | Varies | Varies | Yes, by design |
| Time to set up | — | Days | Weeks to months | A day: import a spreadsheet, print tags |
| Pricing | Free, until a contract is lost | Per user | Quote only, per site and module | Published, per active guard |
| Contract | — | Monthly | Usually annual | Month to month |
Pricing
Pay for the guards who worked. Nothing else.
A guard counts as active in a month only if they clocked into at least one shift. Inactive and former guards stay in the system at no charge.
Full pricing and calculator →Starter
$9per active guard / month, CAD
Minimum $150 a month
Scheduling with licence checks, guard app, verified tours, incidents, daily client report, timesheets and payroll export.
Pro
$14per active guard / month, CAD
Minimum $250 a month
Everything in Starter, plus client portal logins, labour-rule compliance (rest, overtime, 7-day maximum), recurring schedules, leave and AI-assisted report writing.
Pilot program
Run GuardDesk free for three months. Shape what it becomes.
We’re choosing a small group of firms with 20 to 80 guards in Québec and Ontario. You run GuardDesk at your real sites; we meet every week and build what you need.
Apply for the pilot- →Three months free
- →Then Starter pricing, locked for 12 months
- →Set up with you: data import, checkpoint tags, guard training
- →In return: a 30-minute call each week, and a reference if it works
Questions firms ask
Do guards need a company phone?
No. The app runs on the guard’s own iPhone or Android phone. Anything recorded offline is encrypted on the device until it syncs.
What if there’s no signal on the site?
Patrols, photos, incidents and logbook entries are saved on the phone and sent when the connection returns. Nothing is lost and nothing is counted twice.
What checkpoint tags do we need?
Any standard NFC sticker, or the QR tags GuardDesk prints for you. GPS checkpoints need no tag at all.
Can we bring our existing guards and sites?
Yes. Import guards, sites and clients from a spreadsheet. Setup is designed to take a day, not weeks.
Is it available in French?
Yes. The web app and the guard app are fully bilingual, English and French. Spanish is available in the guard app as a beta.
Where is our data stored?
In Canada. Each firm’s data is isolated in the database, and your clients only see records you have approved and published.
Is there a contract?
No. Month to month, cancel any time. Pay for a year up front and save 15%.